Shawn Frye Plumbing’s Privacy Policy is below. Questions concerning this policy may be submitted to Office@sfryeplumbing.com.

Privacy Policy

Privacy Policy

Effective Date: June 27, 2024

This page informs you of our policies regarding the collection, use, and disclosure of Personal Information when you use our services and the choices you have associated with that data. At Shawn Frye Plumbing LLC, your privacy is extremely important to us.

Collectively, we describe our services—including our website at https://shawnfryeplumbing.com, and our phone and in-person services—as our “Services.” We use your data to provide and improve the Services. By using the Services, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy.

Information Collection and Use

We collect several different types of information for various purposes to provide and improve our Services to you. Below are the types of data collected.

Personal Information

While using our Service, we may ask you to provide us with certain personal information, by which we mean information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a natural person or household (“Personal Information”). Personal information we collect may include:

Name and contact information (including first and last name, email address, phone number, address, city, state, zip/postal code). 

Payment information (including credit/debit card or other payment information).

Information provided by you when you contact us by phone, text, or online chat. 

Information provided by you when you fill in our “Book Online” forms (including your responses “How can we help?”); and Survey, review, or feedback information.

Job Application Details

If you apply for a job with us, we may collect additional information in connection with your application. This may include:

Additional contact information. 

Username and password. 

Work authorization status. 

Resume, CV, cover letter, work experience, and education information. 

Skills

Professional and work-related licenses, permits, and certifications are held. 

Reference-related information; and any other information that is publicly available or that you elect to provide to us (e.g., current salary, expected salary). 

Such information may be collected from you directly, from your references, from a recruiter, from your prior employers, and from your places of education. We will only use this information to evaluate your candidacy, including by processing your application, assessing your qualifications, corresponding with you, and complying with legal obligations.

Information Collected from Third Parties

We may, at times, obtain contact information from third parties for direct mailings for marketing and advertising purposes.

Information Collected Automatically

We may also collect information automatically depending on the Service you use, including when you use our website, use our online scheduling tool, our online chat tool, or when you call and/or text us. For example, we may collect information such as:

Location, Cookies, and Usage Data (described further below); and Telephone number, audio recordings, date and time information, and other information relating to your telephone call to us. 

Service’s needs, times of requested service, location, telephone number, address, and email within our online schedule and online chat tool/s

Usage Data

We may also collect information on how you use our website (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our website that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data. This information is not linked to a particular individual or household.

Location Data

We may use and store information about your location based on your IP address (at a city or county level). We use this data to provide features of our website, to improve and customize our website, and for more targeted marketing on and off our website. You can enable or disable location services when you use our website at any time by way of your device settings.

Tracking and Cookies Data

We use cookies and similar tracking technologies to track the activity on our website and for remarketing purposes (see below regarding Behavioral Remarketing).

Cookies are files with a small amount of data which may include a unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies are also used, such as beacons, tags, and scripts, to collect and track information and to improve and analyze our website.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

Examples of Cookies we use:

Session Cookies. We use Session Cookies to operate our website.

Preference Cookies. We use Preference Cookies to remember your preferences and various settings.

Security Cookies. We use Security Cookies for security purposes.

SMS opt-in or Phone Numbers for the purpose of SMS are not being shared